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Refund Policy

Refund Policy

Withdrawal, Cancellation & Refund Procedures for USSSA Eastern PA and NJ 

USSSA Eastern PA and NJ understand that unforeseen circumstances, especially injuries, roster defections, player availability, etc. can occur over the course of a season. Teams should plan for the unexpected and understand that events sell out or reach max registration weeks and month before an event, forcing USSSA Eastern PA/NJ to turn teams away. Also, the scheduling process starts several weeks before an event is scheduled to take place. 

When a team withdraws prior to an event: 

The following conditions apply if the event is not currently at max registration. If the event has reached max registration, no refund will be given unless a replacement team is found. 

• If a team withdraws 30 days or more before an event: A full refund shall be given. 

• If a team withdraws less than 30 days prior to the event USSSA Eastern PA and NJ will attempt to find a replacement team, up until 48 hours before the event. If a replacement team can be found prior to 48 hours before the start of the event, a 50% refund shall be given. 

No Refund shall be given if: 

• If a team withdraws within 14 days of the event and a replacement team cannot be found. 

• If a team withdraws within 48 hours of the event: No refund is given regardless if a replacement team would be found. It is the responsibility of the team to notify the tournament director that they are not able to participate. 

Refunds for cancellations or shortening of an event: 

While USSSA Eastern PA/NJ and our Host Partners will make every attempt to play each event, weather and other unforeseen circumstances may prevent an event from being completed or in some cases, even starting. There is a great deal of preparation and work that goes into planning and preparing for tournaments. In those cases: 

For “A”, “B”, and “OPEN” events: 

• A 75% refund will be given to teams that do not start any game in an event. 

• A 50% refund will be given to teams starting 25% of its scheduled games. 

• A 25% refund will be given to teams starting 50% of its scheduled games. 

• No refund will be given to teams starting more than 50% of its scheduled games. 

For “C” events: 

• A 75% refund will be given to teams that do not start any game in an event. 

• A 50% refund will be given to teams starting 33% of its scheduled games. 

• No refund will be given to teams starting 66% or more of its scheduled games. 

Note:

  • If governmental agencies shutdown our ability to play due to the a national emergency or a state emergency, refunds are not guaranteed and contingencies and actions will be determined at that time once we know the extent of any shutdown and how the extraordinary situation would impact our ability to remain in business. 
  • In the case where teams are due a refund but are registered and unpaid for future events run by the same director, that refund shall be applied to the balance due on those future events.
  • USSSA Eastern PA/NJ, LLC reserves the right to adjust this policy at any time.